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How do we settle the payment? Is there an advance deposit required?
We
insist on a nominal deposit of USD 100 or a 10% of the total tour cost
(whichever is more) to be sent to us as soon as the itinerary along with price
has been finalized. This deposit is an authorization for us to go ahead with
the reservations. Many times we need to shell out money to block rooms in
small hotels which do not entertain travel agents, to buy train tickets, to
obtain restricted area permits, to pay for reserving berths in trains like
Palace on Wheels, Royal Orient etc. Therefore we insist on a token amount. The
balance amount however has to be settled 45 days prior to your arrival date.
The money can be paid through a wire transfer to our bank account, vide a
banker's cheque or a demand draft etc.
If you are booking a tour for a very peak season (Christmas, New Year), full
payment is needed in advance, as during this period all the hotels confirm the
booking subject to full non refundable advance payment. |
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What
are the forms of payments? gg |
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If you pay by a Banker's Cheque/Demand Draft, the cheque/draft should be made
in favour of ETERNAL GLORIES and
mailed to - | |
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Eternal Glories
408, Shubham Apartments,
Halwai Ki Bagichi,
Agra (UP)- 282002
India.
Ph.: +91-562-3941336, 2603824
Mobile: +91-98372-68515
(Cheque/draft
should be made account payee only)
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If you wish to pay by a Telegraphic Transfer (TT), please instruct your
bankers as follows:
Please remit money to CHASE MANHATTAN BANK, NEW YORK
SWIFT CODE - CHASUS33 (FED Routing Code: 021000021)
Quoting Amount...USD....
For the credit of ICICI BANK LTD INDIA ACCOUNT NO. 001-1-427374
SWIFT- ICICINBB007
For further credit to the A/C of "ETERNAL GLORIES account No.: 628705002796"
at ICICI Bank Ltd. (Branch- Agra).
The above is an example for you, if you pay the amount in US Dollar.
Following are the details to be substituted respectively in the above
format, in case you pay the amount in other currency:
|
S.No.
|
Currency |
ICICI Bank Ltd.
India (Account No.) |
Foreign Bank
details (in which ICICI Bank Ltd. India has its Account) |
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1.
|
USD |
001-1-427374 |
THE CHASE MANHATTAN
BANK N.A.
CHIPS UID 340828 NEW YORK USA
SWIFT ADDRESS: CHASUS33 |
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2.
|
GBP |
01015681 |
LLOYDS TSB BANK PLC
FINANCIAL INSTITUTIONS,
ST. GEORGE'S HOUSE,
6-8, EAST CHEAP,
LONDON EC3M 1AE
SWIFT ADDRESS: LOYDGB2LXXX |
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3.
|
EURO |
6231400646 |
CHASE MANHATTAN
BANK, AG,
GRUENBURGWEG 2, 60322,
FRANKFURT, AM MAIN, GERMANY
SWIFT ADDRESS: CHASDEFXXXX |
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4.
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AUD |
01/0032831 |
CHASE MANHATTAN
BANK
LEVEL 34, 259 GEORGE STREET,
SYDNEY NSW 2000, AUSTRALIA
SWIFT ADDRESS: CHASAU2XXXX |
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Please send us a copy of
the remittance, enabling us to follow it from our side.
(Please note that in both the above cases, we will need photocopies of your
passport. You can fax these photocopies to us or send the same to us through
Airmail.) |
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How
do I know that my reservation is confirmed?t
As soon as you finalize your itinerary, we send you an immediate e-mail
confirmation, which includes your itinerary details along with the cost. At
the same time we hold hotel & flight bookings on tentative basis & send you
the availability status thru email with in 48 hours (as some hotels give
response in more than 24 hours).
After receipt of the nominal amount (above mentioned) from you for the
booking, we go ahead for the issuance of hotel/service vouchers, air/train
tickets* etc. At the same time we revert to you with the final booking status
(confirmed) thru email.
In case, any booking (Hotel/Flight/Train) is waitlisted, we suggest you the
best alternatives (with status) along with the amended cost of the tour. We
make the final arrangements only after getting your approval for these
alternatives.
* Booking for train tickets opens only 60 days prior to the date of
travel. Hence train tickets can only be booked in this period of two months,
not before than that. |
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CANCELLATION
POLICY
Cancellation
charges will be applicable as per following details:
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If
the cancellation is received 60 days prior to the arrival date |
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No
Cancellation |
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If
the cancellation is received between 60 days & 45 days prior to the arrival
date |
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10%
of the tour cost |
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If
the cancellation is received between 44 days & 30 days prior to the arrival
date |
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25%
of the tour cost | |
If
the cancellation is received between 29 days & 07 days prior to the arrival
date |
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35%
of the tour cost | |
If
the cancellation is received between 06 days & 01 days prior to the arrival
date |
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50%
of the tour cost | |
If the cancellation is received on the day of
arrival/ No show |
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100%
Cancellation |
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If
for any reasons, I do not utilize some of the services. Will I get refund for
the same?
We refund you immediately for any genuine claim against
unutilized services, provided we have not paid non-refundable advance for
these services. We make these refunds in Indian Rupees only, which can be
changed in your currency at the International Airport (at the time of the
departure) or at branches of Thomas Cook/ American Express/Central Bank of
India or any branch of Ashok Group of Hotels. |
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Why
should I buy travel insurance?
If because of an illness, accident, or
any other unforeseen circumstance you cancel or interrupt travel plans, you
face two major financial losses - money you've invested in non-refundable
pre-payments, and medical expenses that are not covered by your health
insurance. That is why we suggest you to protect your travel investment thru
travel insurance. |
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Do
you include travel insurance?
We advise you to arrange travel insurance
in your own country. |
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Is
the information I give on the net safe?
Any correspondence exchanged
between you and ETERNAL GLORIES will be kept confidential. It will not be
shared with any third party under any circumstances. Moreover we assure you
that your profile (Name, Email ID, Address, Telephone number) will only be
used to communicate with you related to the services you are buying or
availing. At no time will this profile be misused. |
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